Frequently asked questions

Tailara is a SaaS platform purpose-built for tailors and fashion designers to manage every aspect of their business — clients, measurements, orders, tasks, payments, inventory, and payroll — from one platform.

You get 14 days of full Premium access — every feature, unlimited. No credit card required to start.

No installation needed. Tailara works in your browser on any device — phone, tablet, or computer. It's a Progressive Web App, so you can add it to your home screen for quick access.

Visit app.tailara.com and sign up with your Google account or email. You'll have full access within seconds.

Yes! You can import clients and measurements from CSV or XLSX spreadsheets. We also support manual entry for adding clients one by one.

Tailara requires an internet connection to sync data. However, as a PWA, it loads quickly even on slow connections and provides a native app-like experience.

Yes! On the Growth and Premium plans, you can invite team members with role-based permissions. Control who can see orders, manage payments, or access inventory.

Tailara supports fully configurable measurements per gender and style. Whether you're making a suit, dress, agbada, or any other garment, you can customize measurement fields to match your needs.

We accept Mobile Money (MTN, Vodafone, AirtelTigo), Visa, Mastercard, and bank transfers via Paystack. More payment options are coming for other regions.

Yes, you can upgrade or downgrade at any time. When upgrading, you get immediate access to new features. When downgrading, changes take effect at the end of your billing cycle.

No contracts, no commitments. Monthly plans can be cancelled anytime. Annual plans save you 20% and provide access for the full year.

After 14 days, you'll be asked to choose a plan. Your data is preserved — nothing is lost. Contact us if you need more time to evaluate.

Absolutely. Tailara is hosted on enterprise-grade infrastructure with SSL encryption, automatic backups, and strict access controls. Your business data is safe with us.

Yes. You can export clients, measurements, and orders to CSV/XLSX at any time. We believe your data belongs to you.

Your data is stored on secure cloud servers with automatic backups and redundancy. We use Supabase (built on PostgreSQL) hosted on enterprise-grade infrastructure.

You can reach us via email at hello@tailara.com, through WhatsApp, or by using the contact form on our website. We typically respond within a few hours during business days.

Yes! We offer free onboarding assistance to help you set up your account, import existing data, and train your team. Just reach out after signing up.